PRIVACY POLICY

WilderMe CIC
Website: https://wilderme.com
Last Updated: 16 June 2026

 

1. Introduction

WilderMe CIC ("WilderMe", "we", "our", or "us") is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, store, share and protect personal information when you:

• Visit our website

• Participate in our programmes, events, workshops, activities or services

• Volunteer with us

• Apply for funding or support through our programmes

• Donate to us

• Contact us

• Subscribe to our communications

We process personal data in accordance with:

• UK General Data Protection Regulation (UK GDPR)

• Data Protection Act 2018

• Privacy and Electronic Communications Regulations (PECR)

 

2. Who We Are

Data Controller: WilderMe CIC

Website: https://wilderme.com

Registered Address: 14 Barrack Block, Maker Heights, Uk, Cornwall, England, PL10 1LA

Company Number: 10542311

Email: hello@wilderme.com

Telephone: 07786 689 751

 

3. Our Mission

WilderMe CIC delivers nature-based wellbeing, learning, environmental and community programmes that support individuals, families and communities to connect with nature, improve wellbeing, build resilience and foster positive relationships with the natural world.

To deliver these activities effectively and safely, we may need to collect and process personal information.

 

4. Information We Collect

Personal Information

We may collect:

• Name

• Address

• Email address

• Telephone number

• Date of birth where relevant

• Emergency contact details

• Organisation, school or group information

• Volunteer information

• Attendance records

• Communication preferences

Programme and Participant Information

Where relevant to a programme, activity or funding requirement, we may collect:

• Registration forms

• Participant questionnaires

• Feedback forms

• Evaluation surveys

• Outcome monitoring information

• Participation history

• Accessibility requirements

• Additional support requirements

We only collect information that is necessary to safely and effectively deliver our activities and services.

Funding and Grant Information

Where individuals apply for funded opportunities, grants, bursaries or supported places, we may collect:

• Application information

• Contact details

• Eligibility information

• Financial circumstances where required by funding criteria

• Supporting evidence

• Monitoring and evaluation information

Donation Information

If you donate to WilderMe, we may collect:

• Name

• Contact details

• Donation amount

• Payment information processed through secure third-party providers

• Gift Aid declarations where applicable

We do not store full payment card details.

Website Information

When you use our website, we may automatically collect:

• IP address

• Browser information

• Device information

• Website usage statistics

• Cookies and analytics information

 

5. Photographs, Videos, Testimonials and Participant Stories

WilderMe may use photographs, videos, testimonials and participant stories to:

• Promote our work

• Share programme outcomes

• Support fundraising activities

• Meet reporting requirements for funders

• Demonstrate community impact

• Celebrate achievements and participation

We will seek written consent before collecting or using identifiable photographs, videos, testimonials or personal stories.

Consent forms will clearly explain:

• What material is being collected

• How it may be used

• Where it may be published

• How long consent remains valid

Individuals may withdraw consent at any time by contacting us.

Withdrawal of consent will not affect material that has already been lawfully published or distributed before consent is withdrawn.

 

6. Children and Young People

Many WilderMe programmes involve children, young people and families.

Where personal information relating to children is collected, we take additional safeguards to ensure privacy and protection.

For photographs, videos, testimonials or participant stories involving children, written permission will normally be obtained from a parent, guardian or authorised representative before publication.

We only collect information necessary to safely deliver activities and meet legal safeguarding obligations.

 

7. Safeguarding Information

As a community organisation working with children, young people, families and vulnerable adults, we may occasionally need to process safeguarding-related information.

This may include:

• Incident reports

• Welfare concerns

• Risk assessments

• Emergency contact information

• Information provided by participants, parents, carers or partner organisations

Safeguarding information is handled with enhanced confidentiality and is shared only where necessary:

• To protect an individual from harm

• To fulfil safeguarding responsibilities

• To comply with legal obligations

• To cooperate with relevant authorities

Where safeguarding concerns arise, confidentiality may be overridden if disclosure is necessary to protect an individual or comply with the law.

 

8. Volunteer Information

If you volunteer with WilderMe, we may collect:

• Contact details

• Emergency contacts

• Relevant experience

• Availability information

• References

• Training records

• DBS-related information where legally required

Volunteer information is used solely for recruitment, management, safeguarding, training and organisational purposes.

 

9. How We Use Your Information

We use personal information to:

• Deliver activities and services

• Manage registrations and bookings

• Communicate with participants

• Process donations

• Assess funding applications

• Monitor outcomes and impact

• Meet funder reporting requirements

• Recruit and manage volunteers

• Improve our services

• Ensure participant safety

• Fulfil safeguarding responsibilities

• Comply with legal obligations

• Manage our organisation effectively

 

10. Lawful Bases for Processing

Under UK GDPR, we rely on one or more of the following lawful bases:

Consent

Where you have given clear permission, including:

• Marketing communications

• Photographs and videos

• Testimonials

• Participant stories

Contract

Where processing is necessary to provide a service, programme or activity.

Legal Obligation

Where processing is required to comply with legal or regulatory obligations.

Legitimate Interests

Where processing is necessary for the effective operation of WilderMe CIC and does not override your rights and freedoms.

Vital Interests

Where processing is necessary to protect someone's life, health or wellbeing.

 

11. Special Category Data

Some information may be considered "special category data" under UK GDPR.

This may include information relating to:

• Health

• Disabilities

• Accessibility needs

• Wellbeing support requirements

• Safeguarding matters

Such information is collected only where necessary and is protected with additional safeguards.

 

12. Sharing Information

We do not sell personal information.

We may share information with:

• Funding organisations

• Grant providers

• Professional advisers

• IT and website providers

• Payment processors

• Insurance providers

• Regulatory bodies

• Safeguarding authorities where required

Where information is shared with funders, it will normally be limited to information required for monitoring, evaluation and reporting purposes.

Where possible, information will be anonymised or aggregated.

Where photographs, videos, testimonials, participant stories, or case studies are used for promotional, educational, reporting, fundraising or impact-measurement purposes, WilderMe CIC will obtain written consent before publication unless another lawful basis applies under UK data protection law.

 

13. Donations and Fundraising

Donations may be processed through trusted third-party platforms.

Those providers are responsible for processing payment information securely and in accordance with their own privacy policies.

Where Gift Aid is claimed, we may share relevant information with HM Revenue & Customs as required by law.

We may use donor information to:

• Process donations

• Manage Gift Aid claims

• Provide donation receipts

• Thank supporters

• Communicate with supporters where consent has been provided

Supporters may opt out of fundraising communications at any time.

 

14. Data Security

We implement appropriate technical and organisational measures to protect personal information.

These measures include:

• Password-protected systems

• Secure cloud storage

• Access controls

• Staff and volunteer confidentiality requirements

• Regular review of data handling practices

While no method of electronic transmission or storage can be guaranteed completely secure, we take reasonable steps to protect information entrusted to us.

 

15. Data Retention

We keep information only for as long as necessary to fulfil the purposes for which it was collected.

Typical retention periods may include:

• Participant records: up to 7 years after programme completion

• Funding applications: up to 7 years

• Financial and donation records: 7 years

• Volunteer records: up to 7 years after volunteering ends

• Safeguarding records: in accordance with safeguarding requirements and legal guidance

• Marketing consent records: until consent is withdrawn or reviewed

Retention periods may vary where legal obligations require longer storage.

 

16. Cookies and Analytics

Our website may use cookies and similar technologies to:

• Improve website functionality

• Analyse website usage

• Measure visitor engagement

• Improve user experience

Where legally required, we will request consent before placing non-essential cookies on your device.

Further information is available in our Cookie Policy.

 

17. Your Rights

Under UK GDPR, you have the right to:

• Access your personal information

• Correct inaccurate information

• Request deletion of information in certain circumstances

• Restrict processing

• Object to processing

• Request data portability

• Withdraw consent at any time

• Lodge a complaint with the Information Commissioner's Office (ICO)

To exercise your rights, please contact us using the details below.

 

18. Complaints

If you have concerns about how we handle your personal information, please contact us first.

You also have the right to complain to the Information Commissioner's Office (ICO).

Website: https://ico.org.uk

Telephone: 0303 123 1113

 

Related Policies and Notices

To help ensure transparency and provide more detailed information about specific activities, WilderMe CIC maintains a number of related policies and privacy notices.

Cookie Policy

Our Cookie Policy explains how we use cookies and similar technologies on our website, including information about analytics, website functionality and your choices regarding non-essential cookies.

https://wilderme.com/cookie-policy

Safeguarding Privacy Notice

Our Safeguarding Privacy Notice provides further details about how safeguarding records are collected, stored, shared, protected and retained.

https://wilderme.com/safeguarding-privacy-notice

Volunteer Privacy Notice

Our Volunteer Privacy Notice explains how volunteer information is collected, used, stored and protected.

https://wilderme.com/volunteer-privacy-notice

Fundraising and Donations Privacy Notice

Our Fundraising and Donations Privacy Notice explains how information relating to donations, fundraising activities and Gift Aid is managed.

https://wilderme.com/fundraising-and-donations-privacy-notice

These policies and notices form part of WilderMe CIC's wider commitment to privacy, safeguarding, accountability, transparency and compliance with UK data protection legislation.

 

19. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements, organisational practices, services, technology or regulatory guidance.

The latest version will always be available on our website and will include the date of the most recent update.

 

20. Contact Us

WilderMe CIC

Website: https://wilderme.com

Email: hello@wilderme.com

Address: 14 Barrack Block, Maker Heights, Uk, Cornwall, England, PL10 1LA

Telephone: 07786 689 751

If you have any questions about this Privacy Policy, your personal information, or your rights under UK data protection law, please contact us using the details above.